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Nigerian Navy Microfinance Bank Limited is a financial institution that provides banking services to the Nigerian Navy and its civilian staff. The bank was established in 2009 as a subsidiary of the Nigerian Navy Holdings Limited, with the aim of promoting financial inclusion and economic empowerment for the naval community. The bank offers a range of products and services, such as savings accounts, loans, micro insurance, money transfer, and financial education. The bank operates under the supervision of the Central Bank of Nigeria and the National Association of Microfinance Banks. The bank’s vision is to be the leading microfinance bank in Nigeria, providing innovative and customer-centric solutions to its target market. The bank’s mission is to deliver quality and affordable financial services to the Nigerian Navy and its civilian staff, while creating value for its stakeholders.

Our Core Values

The Nigerian Navy Microfinance Bank (NNMFB) is committed to providing financial services to its customers with integrity, transparency and accountability.  Honesty is the foundation of trust and loyalty between the bank and its stakeholders. The NNMFB adheres to ethical standards and best practices in all its operations and transactions. The bank also ensures that its staff are trained and motivated to uphold these values at all times.

One of the core values of the Nigerian Navy Microfinance Bank is quality service. This means that the bank strives to provide its customers with efficient, reliable and courteous financial solutions that meet their needs and expectations. The bank also adheres to the highest standards of professionalism, integrity and accountability in its operations and governance. Quality service is not only a value, but also a culture and a commitment that guides the bank’s vision and mission.

Efficiency is one of our core values as an organization. It means that we strive to optimize our resources, processes and outcomes in order to deliver high-quality products and services to our customers and stakeholders. Efficiency also implies that we are constantly looking for ways to improve our performance, reduce waste and increase value. By being efficient, we can achieve our goals faster, better and more sustainably.

Empathy is the ability to understand and share the feelings of others. It is a core value that helps us to connect with people, build trust and foster collaboration. Empathy is not only a skill, but also an attitude that requires openness, curiosity and respect. Empathy allows us to see things from different perspectives, appreciate diversity and overcome conflicts. Empathy is essential for creating a positive and productive work environment where everyone feels valued and supported.

Core Value Innovation is a process of creating new value propositions that align with the core values of our customers, the organization, and the society. It is a way of solving problems, meeting needs, and delivering benefits that resonate with the deeper motivations and aspirations of the stakeholders. Our Core Value Innovation we use holistic understanding of the value system, the context, and the impact of the innovation. It also involves co-creating solutions with our customers and other partners that’s why we always ask for feedback from our customers, and testing and refining them iteratively.

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